Let’s face it, no one “wants” to pay for insurance, but it is a necessary part of protecting yourself and your assets. The key to insurance is to find the best insurance rates, not leave yourself vulnerable, and know exactly what you are getting for your money. Insurance can be very complicated, especially if you don’t have an insurance agent on your side to explain it all simply and realistically.

Our Mission at Samaha Agency

Our mission at Samaha Agency is to establish a relationship with you and take the mystic out of insurance coverage, while also offering the most iron-clad policies to ensure that you are not left vulnerable to loss. Where other agencies fail is where we excel, because we care greatly about our customer base. When you work with us, we work for you — you are not a policy member, you are a part of the Samaha Agency Family. These are just some of the benefits that you get when you hire us for your insurance needs.

Customer Care

Most insurance companies are very impersonal with very little communication. They only communicate with their customers when a payment is late, or you have to file a claim and you may never speak to the same person about your program more than once. Our customer care is focused on making sure that we understand each of our client’s needs and stay in close communication.

Your needs will change over time, and with each stage of life, which is why regular well-checks, alterations, and different coverage options must be assessed continually. Our goal is to keep you in the loop so that we can not only make sure you are getting the best rates, but also to ensure that your assets are fully protected at all times. This is why we will check in at least annually to ensure that we are addressing all of your needs as we grow and change together.

Education

One of the biggest hardships to insurance is its complexity. With all the technical jargon, exceptions, exclusions, and additions, it can be overwhelming to know what you are getting, what is covered, and to feel secure knowing that you are fully protected. After all, that is the real nature of insurance — protection. We work tirelessly to educate our clients so they understand what a policy covers, what it doesn’t, and areas where they might be vulnerable.

Insurance is only good if you need it. We encourage meeting with our clients in person if possible to make sure they understand what they are paying for and can make educated decisions in deciding what coverages and limits they need. All of our products are fully explained, your questions answered, and we always seek the very best options in the insurance industry for your individual needs. Obviously, the decisions are up to you, we just give you the necessary information to make the most informed choices!

Cash Back Program

One advantage that we offer, that other companies don’t, is that we reward you if you don’t need to file a claim on your auto or homeowners insurance! (If coverage written through ANPAC)  Just remain claim-free for three years  you will receive 25% back of your annual premiums.

For instance, if your insurance premiums for auto and home combined are initially $2000 a year, after three years of staying claims free you will receive a check for $500.  How is that for giving back? Our number one priority is to our customers not to our marketing and advertising department. So instead of using money to bring people in, we use funds to pay back for your trust and loyalty to our insurance agency.

Integrity

Samaha is an insurance agency that is built on the core values of integrity, knowledge, transparency, concern, and loyalty to our customer base. We don’t see our clients, as clients — when we become your insurance agent, you become a part of the Samaha family. Let us ensure that you are getting the best coverage, at the best price, by always seeking to do better day after day, to protect you fully. Contact us today to discuss how we can customize your policies and coverages!